Put Your Mind at Ease
If you have any question on some material you acquired from AtlantisDiamonds.com, you can contact us for further explanations.
Exchanges
Need Somthing ElseWe offer exchanges for items within 14 days after purchase only. All you have to do is contact us and we will provide you with the necessary information to get your item exchanged. All items returned for an exchange are inpected by our team of specialist, we will not offer exchanges on items that have been altered or resized in any way. They must be returned in the state recieved.
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Refunds
15 Day Money Back GuaranteeThe only time we will issue a refund is if a wrong order was placed. If we have not shipped the item yet, we will issue the refund upon request. However, if we have already shipped the item, then the customer must ship the item back to us at their expense, the item must be in the same condition and state as it was recieved by the buyer before we issue a refund. Please note that partial or full refunds made on Special orders are subject to a 10% restocking/administration fee.
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Store Policies 
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